With 132 updates launched in HubSpot last month, we’ve identified the 14 most impactful changes to optimize your team’s performance and strategy.
HubSpot’s March updates focus on smarter automation, deeper insights and improved customization. From AI-powered workflow enhancements to more flexible forecasting tools, these updates will give you greater efficiency, better data visibility and more control over your CRM.
Let’s take a look at the biggest HubSpot updates for March 2025.
Dig deeper: HubSpot Marketing Hub is moving up to better serve larger marketing teams
Updates managers will love
Updates HubSpot admins will love
HubSpot updates managers shouldn’t miss
Keep reps focused with in-workspace sales dashboards
What’s new: Sales managers can now add customizable dashboards directly to the sales workspace, giving reps instant access to key metrics without switching tools.
How it helps you
This update helps your team stay focused and informed by bringing critical performance data into their daily workflow. Say goodbye to bouncing back and forth between tabs or platforms, reps can view curated reports right where they work. You can select an existing dashboard to display—no need to build something new—making it easy to surface the insights that matter most.
Status: Private Beta
Applicable HubSpot Hubs: Sales Hub
Applicable HubSpot Tiers: Professional, Enterprise
Track and report on campaign goals more effectively
What’s new: HubSpot has introduced a redesigned Campaign Goals Tracker, giving you a smarter, integrated way to set, manage, and report on campaign goals.
How it helps you
This update solves a long-standing challenge in campaign management — connecting goals with reporting. Managers can now define more flexible, relevant goals beyond the basics, with built-in guidance and clearer performance tracking. It’s a faster, more intuitive way to plan and measure campaign success from start to finish.
Status: Public Beta
Applicable HubSpot Hubs: Marketing Hub
Applicable HubSpot Tiers: Professional, Enterprise
AI-powered A/B testing for landing pages
What’s new: HubSpot now offers AI-assisted A/B testing for landing pages, providing content suggestions and one-click implementation when creating page variants.
How it helps yo
This update takes the guesswork out of A/B testing. Managers can quickly generate ideas for what to test and let AI recommend variations to improve page performance. You stay in control of the content while saving time and optimizing landing pages with more confidence.
Status: Public Beta
Applicable HubSpot Hubs: Content Hub
Applicable HubSpot Tiers: Professional, Enterprise
Get deeper call insights with expanded AI summaries
What’s new: HubSpot now provides expanded AI-generated summaries for recorded and transcribed calls, including key notes, topics discussed, and next steps.
How it helps you
Managers and reps, we know you’ve been waiting for this day! You no longer need to dig through transcripts or re-listen to calls to understand what happened. These enhanced summaries offer quick, actionable insights — making it easier to follow up, coach teams, and stay aligned on customer conversations. It’s a time-saver that keeps your sales and service teams focused on what’s next.
Status: Public Beta
Applicable HubSpot Hubs: Sales Hub, Service Hub
Applicable HubSpot Tiers: Professional, Enterprise
Easily identify and engage target accounts
What’s new: HubSpot has revamped the Target Accounts home, giving sales and marketing teams a central place to find, research and engage high-value accounts more efficiently.
How it helps you
This update simplifies account-based strategies by helping your team find promising accounts faster —without expensive tools or manual work. Built-in research tools provide quick insights, so reps can focus on outreach instead of prep. Plus, with sales and marketing aligned in one view, your team can coordinate efforts more effectively and drive better results from key accounts.
Status: Private Beta
Applicable HubSpot Hubs: Sales Hub
Applicable HubSpot Tiers: Professional, Enterprise
Let site visitors browse and search your knowledge base in-widget
What’s new: HubSpot’s chat widget now includes a Help tab where users can browse categories, search articles, and view trending knowledge base content—without leaving the page.
How it helps you
This update gives site visitors a seamless way to find answers on their own, directly within the chat widget. By keeping support content accessible in one place, you’ll reduce friction, lower support volume, and deliver a smoother self-service experience — right when and where users need it. It’s a simple way to increase engagement with your knowledge base and improve customer satisfaction.
Status: Private Beta
Applicable HubSpot Hubs: All Hubs
Applicable HubSpot Tiers: All Tiers
New and improved customer success workspace
What’s new: HubSpot’s updated Customer Success Workspace gives CSMs a refreshed interface with more customer insights, flexible views and tools for tracking health, renewals and onboarding.
How it helps you
This update provides customer success managers with a true home base in HubSpot—no more jumping between records to find key info. The workspace brings everything a CSM needs into one place: alerts on account health changes, customer overviews, onboarding tracking, and revenue planning tools. It’s a centralized hub to stay organized, proactive, and focused on delivering a great customer experience.
Status: Live
Applicable HubSpot Hubs: Service Hub
Applicable HubSpot Tiers: Professional, Enterprise
Make mobile calling easier for reps to get work done anywhere they are
What’s new: HubSpot mobile users can now add OS widgets to their iOS or Android home screens for quick access to call tasks due today and recently called contacts.
How it helps you
This update streamlines how reps make calls on the go, reducing the steps needed to contact leads through HubSpot’s mobile app. With fewer taps and faster access to call tasks and recent contacts, reps can reach out more efficiently — helping them stay productive, build pipeline faster and close deals from anywhere.
Status: Live
Applicable HubSpot Hubs: All Hubs
Applicable HubSpot Tiers: All Tiers
HubSpot updates admins shouldn’t miss
Get focused fast with the new HubSpot home page
What’s new: HubSpot’s new Home page offers a personalized dashboard with quick access to in-progress work, tasks needing attention, and smart, data-driven next-step recommendations.
How it helps you
This update helps marketers quickly find what matters most, pick up where they left off, and act on what needs attention. It also helps fill the gap of “figure out what page you should show a user when they log in.” From unfinished campaigns to workflow issues, the new homepage keeps priorities front and center. Personalized suggestions also surface tools and features you might be missing — helping teams work smarter and get more value from HubSpot.
Status: Private Beta
Applicable HubSpot Hubs: All Hubs
Applicable HubSpot Tiers: All Tiers
Improve data quality with phone number validations
What’s new: HubSpot admins can now set validation rules for phone number properties and apply a default country code to imported phone numbers.
How it helps you
What was once a headache is now made easier to ensure phone numbers are properly formatted for calling tools, reducing manual cleanup. Validations help prevent incomplete or messy data, while auto-applying a default country code simplifies imports. Together, these changes improve contact accuracy and save your team time during outreach.
Status: Private Beta
Applicable HubSpot Hubs: All Hubs
Applicable HubSpot Tiers: All Tiers
Report on time spent in ticket status
What’s new: Service Hub Pro and Enterprise users can now access new ticket properties that track when a ticket enters or exits a status, plus time-in-status metrics.
How it helps yo
This update gives support leaders and admins deeper visibility into ticket performance. By reporting on time spent in each ticket status, you can spot delays, identify process bottlenecks, and improve resolution times. These new metrics support better analytics in the Help Desk Analyze Tab and Service Hub Analytics Suite, helping your team deliver faster, more consistent customer experiences.
Status: Live
Applicable HubSpot Hubs: Service Hub
Applicable HubSpot Tiers: Professional, Enterprise
Host HubSpot content on a WordPress subfolder
What’s new: HubSpot content can now be hosted on a subfolder (e.g., website.com/blog) using the WordPress plugin — instead of a separate subdomain.
How it helps you
This update is a major win for SEO. One of the biggest debates (and struggles) for teams wanting to use HubSpot with a WordPress website was having your blog on a subdomain such as blog.domain.com. Well not any more!
Hosting content on a subfolder lets you take advantage of your main domain’s authority and existing backlinks, helping pages rank faster. Admins using WordPress can now integrate HubSpot content more effectively without sacrificing performance or needing workarounds.
Status: Private Beta
Applicable HubSpot Hubs: Content Hub
Applicable HubSpot Tiers: Professional, Enterprise
Control discount code usage with redemption limits and expiration dates
What’s new: HubSpot admins can now set maximum redemptions and expiration dates for discount codes tied to payment links — automatically controlling how and when codes are used.
How it helps you
This update helps prevent over-discounting and eliminates the need for manual code deactivation. By setting clear limits and timeframes, you reduce the risk of errors, save admin time and maintain tighter control over promotional campaigns. It’s a simple but powerful way to streamline payment link management.
Status: Live
Applicable HubSpot Hubs: Commerce Hub
Applicable HubSpot Tiers: All Tiers
Track 1:1 email performance in custom reports
What’s new: HubSpot admins can now report on one-to-one email open, click, and reply rates directly within the Custom Report Builder.
How it helps you
This update makes it easier to analyze how individual emails are performing across your sales team. Admins can now build custom reports to track engagement trends, assess rep performance, and evaluate improvements in sending reputation—without relying on external tools or manual tracking. It’s a simple way to turn email data into actionable insights.
Status: Private Beta
Applicable HubSpot Hubs: All Hubs
Applicable HubSpot Tiers: Professional, Enterprise
March’s updates focused on making HubSpot smarter, faster and more aligned with your teams’ daily workflows. From enhanced automation to better insights and smoother user experiences, each change helps drive impact with less effort. Stay tuned for next month’s updates as HubSpot continues to evolve.
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