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Chatbots have transformed customers’ interactions with businesses. Companies are increasingly using conversational marketing bots to improve their consumer interaction tactics. Every organization has unique needs, and to address those needs, it must implement an effective chatbot strategy.
An AI chatbot platform is computer software that uses AI to speak with people via audio or text input. Programmers created Chatbots to resemble how humans communicate with one another closely. Businesses increasingly use Chatbots to communicate with customers and sell their products.
AI chatbots bring value to businesses’ digital marketing by guiding customers through the sales funnel, keeping them interested after the transaction, and giving them a distinct corporate personality.
Best Business AI Chatbot Platforms
EBI.AI
EBI.AI has created a powerful AI conversational marketing chatbot platform that is freely available. EBI.AI offers innovative chat and voice engagements across all channels with AI helpers that go well beyond your usual FAQ bot. This talented team develops cutting-edge AI assistants that help people with various tasks, including recipe research, appointment or ticket booking, and on-the-fly travel planning. You can make an AI assistant online, and the first two weeks of use are free to see how it works.
ProProfs Chat
ProProfs Chat was designed for organizations that require real-time sales and support for their websites. The application allows users to construct custom chatbots that automate customer service, convert leads, and enhance revenue. With live chat software available 24 hours a day, seven days a week, you can connect, interact, and transform.
To create chatbots using ProProfs, you don’t need to know how to code. You may easily personalize the flow of your chat in minutes. Personalize greetings and integrate product tours with pop-up chat invitations. Use the chatbot to send personalized welcome messages or customized product promos to engage clients proactively.
Chatfuel
Chatfuel is yet another fantastic, easy-to-use platform for building Facebook bots without having to program. The platform, which was launched in 2015, offers a variety of editing tools for customizing your chatbots and the ability to build chat rules directly on the interface.
The bot will use natural language processing (NLP) to interpret and recognize phrases and respond to users with pre-programmed responses. A chatbot can be employed as a personal avatar, a customer service representative, or an event assistant.
MobileMonkey
MobileMonkey is a digital start-up that competes in the chatbot industry alongside Chatfuel and Botsify by catering to non-technical customers.
While MobileMonkey is easy for beginners to use, it also has advanced features that can be utilized to design complicated behavior. It can, for example, save a person’s query response in a variable that can then be used in your bot’s responses.
Live
An Argentinian group of entrepreneurs came up with AIVO in 2012 when they sought a way to transform the way businesses interact with their customers. Among their clients are Visa, LG, Uber, and General Motors. With offices in nine countries and over 120 million interactions in English, Spanish, and Portuguese handled internationally in 2018; it is currently one of the world’s largest and most successful AI chatbot networks.
Alive
As with most Artificial Intelligence (AI) chatbots worth their money, you can switch the conversation to a person if necessary. This French start-up has developed into one of the most popular AI chatbots on Facebook Messenger. It helps companies cut the time it takes to react to frequently requested questions by answering them directly via chatbots by recognizing keywords on Facebook.
Impersonate
Impersonate is a leading provider of workplace chatbots for all significant messaging platforms that function with audio, text, video, augmented reality, and virtual reality. Its entire creative studio produces, hosts, and installs your bot and gives an extensive analytics dashboard with real-time data to aid performance optimization. They also monitor your chatbot’s functionality and make necessary adjustments based on user behavior.
Pandorabots
With over 300,000 chatbots on the site, including the well-known Mitsuku chatbot, Pandorabots is one of the world’s largest and oldest chatbot hosting platforms. Developers and enterprises, including Fortune 500 companies and major brands, use Pandorabots’ cloud-based services to construct conversational interfaces for programs. The Mitsuku codebase may be licensed and used in other chatbot apps.
Bold360
As the industry’s most deeply integrated agent and bot solution, Bold360 uses AI to help agents be more efficient and enable seamless conversions from bots to operators. Its conversational AI can interpret complex language, recollect conversation context, and naturally respond to clients. It created and patented its natural language processing (NLP) technology to help marketers develop chatbots that can understand their customers’ intent without using keywords.
Meya AI
Meya AI enables you to construct intelligent bots without getting bogged down in the fundamentals. Its cognitive framework comes with everything you’ll need to build an AI bot and lets you create, host, and train your mental application/AI bot all in one place.
It integrates seamlessly with third-party apps and lets you quickly scale up your bots to take advantage of the most popular features.
Conclusion
If you’re considering using a chatbot to improve your website or application, the first thing you need to determine is the platform’s structure.
Consider your business goals and requirements while selecting tools for constructing a chatbot. After that, you can decide if a rule-based or AI chatbot is required.
