Expanding a business globally can seem difficult and expensive. All the steps involved may stop companies from even trying to enter international markets, leading to missed opportunities. But staying local can be risky too, it might mean not making enough profit to grow or even keep the business running.
There are many ways to reach international customers, and one of the most effective is through communication. In this article, we’ll explore one of the most traditional methods – the telephone. Its familiarity and widespread use around the world make phone communication a powerful tool for connecting with people globally and for them to connect with you.
And the best part is that the transition from a local to an international business can cost as little as a cup of coffee. With minimal investment, you gain access to a full suite of tools that would traditionally cost much more through conventional telecom providers.
Grow Your Business Internationally With VoIP
VoIP (Voice over Internet Protocol) combines the concept of traditional telephony with modern technological solutions. It allows you to communicate with people around the world using local phone numbers, as if you were just next door, even when you’re halfway across the globe. All you need is an internet connection and a device like a smartphone or computer.
When it comes to choosing a VoIP provider, it’s important to select one you can trust. One such provider is Zadarma. With over 18 years of experience, Zadarma has grown alongside its customers by listening to their needs. This customer-focused approach has helped create a unified platform where users can combine various services, many of which are completely free, to build a phone system based on their specific requirements.
VoIP Services That Support International Growth
What services does VoIP offer to help transition to an international business?
Zadarma provides a range of services that make it easy and affordable to expand internationally, without the need for a physical office. Key services include:
Virtual Phone Numbers. These numbers look just like regular phone numbers, but they don’t require a SIM card, and can be used via the application. In many countries, they can be:
- Mobile: Make and receive calls and SMS.
- Landline: Have a local phone number to build trust with local customers.
- National: Use a single number to communicate with people across the entire country.
- Toll-free: Allow your local customers to reach you free of charge, with the business covering the cost of incoming calls.
At Zadarma, you can have multiple phone numbers from different locations, all under a single account. For example, you can get a landline number from London for just $2 per month, and a mobile number from Israel for the same price. Or even add more numbers as needed. This makes it easy to maintain a presence in multiple countries, without the high costs usually associated with international business operations.
The same number can be used by multiple users, and a single user can have multiple numbers, depending on their specific communication needs.
Virtual PBX: Build a powerful phone system for your business with Zadarma’s free PBX, which includes:
- Multilevel IVR (Interactive Voice Response)
- Call routing to managers and departments
- Call recording
- Voicemail to email
- Business hours scheduling
- Call transcription and analytics
- Call transfer
- Free calls between PBX users
- Free CRM
- Free integration with popular systems like Zoho, Salesforce, HubSpot, and more
- Free integration with AI tools such as RetellAI, Vapi AI, ElevenLabs
- Call barge-in
- Automatic Caller ID selection based on call destination
- Conference calls
By combining some or all of these features, you can create a phone system for your business that requires no physical location or specific hardware. With just an internet connection and your smartphone, PC, or tablet, you and your team can work from anywhere in the world while maintaining a professional office presence, even if you’re all in different locations.
Zadarma’s Virtual PBX unifies teams and helps you save on office space and costly hardware. You only pay for the phone numbers and the calls you make, with call rates kept low to stay budget-friendly.
To make and receive calls, simply install the Zadarma app on iOS, Android, Windows, or macOS. For a more traditional experience, you can also use IP desk phones that support the SIP protocol.
Additional Tools to Support Your Business
Zadarma also offers a variety of tools to help you manage communication and optimize your business operations:
- Call Tracking – Monitor and analyze marketing campaigns
- Website Widgets – Let customers contact you directly from your website
- Video Conferencing – Communicate with up to 100 participants simultaneously
- Call Forwarding – Redirect calls to external phone numbers
- Pricing plans – Choose a plan based on the region where you make most of the calls
- Developer API – Add custom features to your PBX or integrate with your own systems
- 24/7 customer and technical support
These tools are either free or available at a fraction of the cost of traditional business solutions, helping small and growing businesses save on costs.
Growing your global business is easier and cheaper than you might think. With Zadarma’s VoIP services, you can connect with customers anywhere without needing a physical office or expensive equipment. Using virtual phone numbers and free communication tools such as PBX, you can work from anywhere. All you need is the internet and a device to start reaching new markets and growing your business worldwide for less than a cup of coffee.
For any additional information, please contact the Zadarma support team at support@zadarma.com
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